Shipping & Delivery
At Moksae, we aim to deliver your favorite incense products quickly, safely, and with care.
Processing Time
All orders are carefully hand-packed and processed within 1–2 business days. During busy periods, processing may take slightly longer, but we’ll always keep you informed.
Delivery Time
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days (where available)
Delivery times may vary depending on your location and local postal services.
Shipping Costs
Shipping charges are calculated at checkout based on your order size and destination. Keep an eye out for occasional free shipping promotions!
International Shipping
We are happy to ship Moksae products worldwide. Delivery times depend on your country, and customs or import duties may apply. These charges are the responsibility of the customer.
Order Tracking
After your order is shipped, you will receive a tracking number via email to monitor your package in real time.
Safe Packaging
Your incense is packaged with care to maintain freshness and quality. From the outer cup to the specialty blends, we ensure your items arrive in perfect condition.